AI Automation Services That Take the Busywork Off Your Team

Njin is an AI automation agency that builds and runs the automation, not just the plan. We automate the repetitive work inside the tools you already pay for, tied to hours saved or revenue won.

Talk to a specialist

The Problem

Most businesses do not have an AI problem. They have a busywork problem. The same handful of tasks eat the same hours every week and nobody has time to stop and fix it.

Your team copies the same information between your CRM, your inbox and your spreadsheets every single day
Enquiries sit unanswered for hours because someone has to see them first
Reports get built by hand at the end of every month instead of being ready on the first
You bought automation tools that now sit half configured because nobody owned the setup
Every quote for automation comes back as an hourly rate with no promise about what changes

Ten hours a week of copy, paste and chase is more than a full day of someone's week. It is also the reason your good people spend their day on admin instead of customers.

Automation only pays when it runs inside your real process, handles the messy cases and keeps working after the setup call. That is the part we do.

The The Automation Handover

We find the tasks costing you the most hours, automate them with AI inside your existing tools, test them on real work and hand the whole thing to your team. One scope, one outcome, full ownership at the end.

Find the expensive tasks

We sit with your team and count where the hours actually go. Not where you think they go. Then we rank the tasks by hours saved per week against how hard they are to automate, and we start at the top.

Deliverable: A ranked list of tasks with hours attached to each one

Automate inside your tools

We build the automation into the systems you already run. Your CRM, your inbox, your calendar, your documents, your database. No new platform for your team to learn and no separate app to remember to open.

Deliverable: Working automation connected to your live systems

Test it on real work

We run it against real enquiries and real records with your team watching. We find where it gets things wrong, tighten the logic and add a human check on anything that should never go out unread.

Deliverable: A tested automation with review steps on the risky parts

Hand it over

You get the logic, the prompts, the connections and the documentation. We train your team to change it and extend it themselves. Support is available if you want it, not a condition of keeping your own automation running.

Deliverable: A trained team and full ownership of what we built

Traditional Approach	Our Approach	ROI Impact
Automation sold as a tool licence you configure yourself	Automation built, tested on your real work and handed over	It runs in week two instead of sitting half set up for a year
Priced by the hour with no outcome attached	Scoped against hours saved or revenue won before we start	You know what you are buying and what it is meant to change
The agency holds the keys so you keep paying to make changes	Full handover of logic, prompts and access, plus team training	Your team edits the automation without booking us in

Results You Can Expect

Automation that fits your process, not a template

We build around the way your business actually runs. Your rules, your tone, your exceptions. That is the difference between automation your team uses and automation your team works around.

See our AI consulting services

Built into the tools you already pay for

Work only gets easier where the work happens. We connect automation to your CRM, your inbox, your calendar and your database so the output lands where your team already looks every morning.

How we connect AI to your CRM

Enquiries answered while they are still warm

The most valuable thing most businesses can automate is the first reply. An instant, useful answer to every new enquiry, day or night, before your competitor gets there.

See the instant reply agent

Agents that finish the job, not just answer questions

Qualifying a lead, updating a record, booking a meeting, chasing a document, drafting a follow up. A chatbot replies. An agent does the work and tells you when it is done.

See the lead qualification agent

A number to judge it on

Every automation we scope has an outcome attached to it before we build. Hours back per week, faster replies, fewer things dropped. If the number will not move, we say so and you keep your money.

What drives the cost of an AI build

Custom builds when off the shelf will not do it

Some processes cannot be automated with a connector and a form. When you need something built properly, we develop it, integrate it and hand over the code.

See our AI development services

How It Works

Map the hours

Week 1

We walk through the processes you want off your team's plate, count the hours each one costs and agree the outcome we are aiming at. You get a scope with a defined build, not an open hourly estimate.

Processes mapped with hours attached Outcome and success measure agreed Fixed scope confirmed

Build and connect

Weeks 2-3

We build the automation, write and test the logic and connect it to your live tools. You see it working each week rather than waiting for one big reveal at the end.

Automation built Integrations connected and authenticated Weekly progress reviews

Test on live work

Weeks 3-4

We run it against real enquiries and real records with your team watching. We tighten the logic, add human review steps and handle the cases that break it.

Tested against real workload Human review steps in place Edge cases documented and handled

Handover and training

Weeks 4-5

We train your team to run the automation, change it and extend it. You receive the logic, the prompts, the integration details and the documentation.

Team training completed Full logic and prompt handover Documentation and extension guide

Is This Right For You?

Great Fit If...

You have a repetitive, high-volume task costing your team real hours every week
You want automation running in production inside your live systems, not another trial
You can give us access to the tools and data the automation needs to work
You want to own what we build and have your team run it after handover
You can name the outcome you want, even roughly

Not Right If...

You want a demo to show the board with no plan to put it in production
You want to automate a process nobody has written down or agreed on yet
You are looking for hourly contractors rather than a scoped build
You want AI to replace a team rather than take the admin off it

Frequently Asked Questions

What are AI automation services?

AI automation services cover finding the repetitive work in a business, automating it with AI inside the tools that business already runs, then handing it over. At Njin that means the scope, the build, the integrations, the testing on real work and the team training. It is a build service, not a licence. You end up owning the automation, not renting it.

What are some examples of AI automation?

The common ones are answering a new enquiry in under five minutes, qualifying a lead against your own rules and updating the CRM after a call. Then there is chasing missing documents, drafting a follow up, generating a quote or proposal and building the report someone currently assembles by hand each month. If a task is repetitive and follows rules, it is usually a candidate.

How much do AI automations cost?

It depends on scope. A single AI agent, like instant reply or lead qualification, starts around $900 to $2,300 to set up, with monthly plans from $270. Full playbook builds and multi-agent systems run from $4,000 to $8,000+ setup, with monthly support from $750 upward. We will give you an exact quote after a quick chat about your goals.

How long does it take to automate a process?

A single automation usually goes live within 1 to 2 weeks. Larger jobs that touch several systems generally run 4 to 6 weeks from scope to handover. The slow part is almost never the AI. It is getting access to your systems and agreeing what the automation should do when a case does not fit the rules.

What is the difference between an AI automation agency and an AI consultancy?

A consultancy tells you what to automate and why. An automation agency builds it. Njin does both, which is why our scopes arrive with a delivery plan attached instead of a recommendation. If you are still working out where AI fits, start with our AI consulting services. If you already know what is eating the hours, this is the right page.

What is the best AI agent for automation?

There is no single best one, and anybody who names one is selling it. We are model agnostic. We pick the model and the tooling that suit the job, then connect them to the systems you already run. What matters far more than the model is how well the automation is wired into your process and what happens when it hits a case it cannot handle.

Will AI automation replace my team?

No, and that is not what we build. We automate the admin around a job, not the judgement inside it. The pattern that works is the automation doing the copying, chasing and drafting, and a person making the call on anything that matters. Teams get their week back. They do not get replaced.

Do you work with businesses outside Australia?

Yes. Njin is an Australian AI automation agency and we work with clients across Australia, New Zealand, the UK, the US and Canada. Delivery is remote, with meetings scheduled to suit your time zone.

Tell us what is eating the week.

Bring us the task your team dreads. We will tell you if it can be automated, what it would take and what you would get back. If automation is the wrong answer, we will say that too.