Privacy Policy

Effective date: 1 March 2026

Njin ("we", "us" or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use and safeguard your personal information when you visit our website at njin.co or use our services.

1. Information we collect

Contact information

When you submit a contact form, request a consultation or subscribe to our communications, we may collect your name, email address, phone number, company name and job title.

Chat interactions

When you use our AI-powered chat or voice chat features, we collect the content of your conversations to provide and improve our services. These interactions may be processed by third-party AI providers (see Section 4).

Analytics and usage data

We automatically collect certain information when you visit our website, including your IP address, browser type, pages visited and time spent on our site.

2. How we use your information

  • Delivering and improving our AI-powered sales services
  • Responding to your enquiries and providing support
  • Sending relevant communications about our services (with your consent)
  • Analysing website usage to optimise performance
  • Complying with legal obligations

3. Data sharing

We do not sell your personal information. We may share your information with trusted service providers who assist in operating our website, when required by law, or with your explicit consent.

4. Third-party services

AI chat providers

Our AI chat features are powered by third-party providers, including OpenAI and Anthropic. Your conversation data may be transmitted to these providers for processing.

Infrastructure

We use Supabase for database hosting, authentication and file storage. Your data is stored securely in accordance with their security practices.

5. Data security

We take reasonable technical and organisational measures to protect your personal information, including encrypted data transmission (HTTPS), secure authentication and regular security reviews. No method of electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your rights

Under applicable Australian privacy laws, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Withdraw consent to marketing communications
  • Lodge a complaint with the Office of the Australian Information Commissioner

To exercise any of these rights, contact us at support@njin.co.

7. Cookies

Our website uses cookies to enhance your browsing experience:

  • Essential cookies - required for the website to function
  • Analytics cookies - help us understand how visitors use our site
  • Preference cookies - remember your settings for future visits

You can manage cookie preferences through your browser settings.

8. Contact us

For privacy-related questions, contact us: