Terms of Service
Effective date: 1 March 2026
These Terms of Service govern your access to and use of the Njin website at njin.co and all related services. By using our website, you agree to be bound by these Terms.
1. Service description
Njin provides B2B businesses with AI-powered sales automation, lead qualification, CRM solutions and related services. Our website offers:
- Information about our services, programs and expertise
- AI-powered text and voice chat for enquiries and demonstrations
- Blog content, case studies and educational resources
- Contact forms and consultation booking
2. Use of AI chat features
Third-party processing
Your chat conversations may be processed by third-party AI providers, including OpenAI and Anthropic. By using our chat features, you consent to this processing. We recommend not sharing sensitive personal or financial information through chat.
Accuracy
AI-generated responses are for informational purposes only and may contain errors. Njin does not guarantee the accuracy of AI-generated content. For specific business advice, contact our team directly.
3. User conduct
When using our website, you agree not to:
- Use the website for any unlawful purpose
- Attempt to gain unauthorised access to our systems
- Interfere with the website's functionality
- Submit false or misleading information
- Use automated tools to scrape data without permission
4. Intellectual property
All content on this website is the property of Njin or its licensors and is protected by Australian and international intellectual property laws. You may not reproduce, distribute or modify content without our prior written consent.
5. Limitation of liability
To the maximum extent permitted by Australian law, Njin shall not be liable for any indirect, incidental, special or consequential damages arising from your use of our website or services. Our total liability shall not exceed the amount you paid to Njin in the twelve months preceding the claim.
6. Governing law
These Terms are governed by the laws of New South Wales, Australia. Any disputes shall be subject to the exclusive jurisdiction of the courts of New South Wales.
7. Changes to these terms
We may update these Terms from time to time. When we make changes, we will update the effective date at the top of this page. Your continued use of our website constitutes acceptance of the updated Terms.
8. Contact us
For questions about these Terms, contact us:
- Email: support@njin.co
- Phone: +61 2 8403 0110
- Location: Sydney, Australia